Last updated: December 4th, 2024
When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
This Privacy Policy is meant to help you understand what information we collect, why we collect it, and what you can do to protect your information.
Notifyer Systems is a notification and communication platform that enables businesses to send automated notifications, alerts, and messages to their customers through the WhatsApp Business Platform. We specialize in integrating with other business workflow software services and integrate with the major automation systems, such as Make.com, allowing you to easily plug WhatsApp into your existing business workflow. We achieve this in two ways:
Using the WhatsApp Cloud API, our platform acts as a technical bridge between businesses' existing systems and WhatsApp's messaging infrastructure. We handle the complex technical aspects of WhatsApp API integration while ensuring full compliance with WhatsApp's business policies and data protection standards.
You can get our private Notifyer Systems Make.com App on the marketplace. Using the WhatsApp Cloud API, our platform helps businesses send and manage their customer communication efficiently and securely. We facilitate the delivery of messages through the official WhatsApp Business API, ensuring compliance with WhatsApp's business policies and data protection standards.
Notifyer Systems collects information, including Personal Data, for:
When you create a Notifyer Systems account, our sign-up form collects the information described below. Each field is used only for the purposes stated. Fields marked as optional are not required to create an account or use the Service.
Required fields
Optional fields
"Optional, used for our support to help you set up for free and occasional marketing messages."
You are not required to provide a phone number to create an account or use Notifyer Systems in full. If you leave this field blank, we will not contact you via WhatsApp or SMS for support or marketing purposes.
WhatsApp Business numbers connected to the platform
Separately, if you connect a WhatsApp Business phone number to our platform for sending messages to your customers, we process that number and related message content in accordance with Meta's WhatsApp Business Platform policies. This is distinct from any personal contact number you may voluntarily provide at account registration.
This section applies when you choose to provide a WhatsApp or mobile phone number during account registration.
How we obtain your consent
We obtain your consent through a clear, affirmative action at signup. By voluntarily entering your WhatsApp or mobile phone number in the optional registration field—after being presented with the disclosure quoted above—and by completing account creation, including acceptance of our Terms of Service and this Privacy Policy, you expressly consent to Notifyer Systems contacting you at that number for the purposes set out below.
We do not use pre-ticked boxes or implied consent for these communications. Providing your number is an optional, deliberate choice. If you do not provide a number, we will not contact you via WhatsApp or SMS for the purposes described in this section.
How we use your contact number
Lawful basis for processing
Where applicable data protection laws require a lawful basis— including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and similar legislation—we rely on your consent as the lawful basis for sending marketing communications to a number you voluntarily provide with the disclosure above. Support-related contact may additionally be based on performance of our contract with you or our legitimate interests in providing customer assistance, where permitted by law.
Records of consent
To meet our legal and compliance obligations, we maintain records associated with your account that may include:
These records are retained for as long as your account is active and for a reasonable period thereafter as required by applicable law, regulation, or legitimate business needs (including the establishment, exercise, or defence of legal claims). They may be used to demonstrate the consent you provided and the disclosures presented to you at the time of registration.
Withdrawing consent and opting out
You may withdraw your consent to marketing communications at any time, without affecting the lawfulness of processing carried out before withdrawal. To opt out, you may:
After we process your opt-out request, we will cease sending marketing communications to that number within a reasonable timeframe. You may still receive essential transactional, billing, or account-related messages where permitted by law and necessary to provide the Service.
For WhatsApp message delivery through the platform, we process phone numbers and message content of your end customers in accordance with Meta's WhatsApp Business Platform policies. End-customer data is controlled by you as our Customer; please see the "Service Management" section below.
Notifyer Systems collects information, including Personal Data, for:
Note: Our services are not directed to children under 16.
We use session-based and persistent cookies for:
Note: We do not currently respond to Do Not Track signals.
Depending on your location, you may have rights under applicable data protection laws, including the right to access personal data we hold about you, request correction or deletion, restrict or object to certain processing, data portability, and the right to withdraw consent where processing is based on consent.
If you wish to exercise any of these rights, or request information about how your data is processed—including records relating to consent you provided at registration—please contact us at team@whatsable.app. We will respond within the timeframe required by applicable law.
If you are located in the UK or EEA and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority. We encourage you to contact us first so we may resolve your concern directly.
We may update this policy periodically. Continued service use after changes indicates acceptance of updates.